Terms & Conditions

Anastasiia Cooking, Niepołomice, Poland. Contact: anastasiiacooking@gmail.com.

Digital e-books (PDF) — delivered immediately after payment is confirmed, via download link and email.

In-person private trainings — held individually at the studio in Niepołomice. The date is confirmed once the deposit is received.

The contract is formed when the order is confirmed and payment is processed through Stripe.

All prices are in Polish złoty (PLN). The seller may not be a VAT payer — in that case prices are final.

After payment, the buyer receives a secure download link and an order confirmation by email.

By placing the order, the buyer expressly consents to immediate delivery of digital content before the withdrawal period ends and acknowledges that the right of withdrawal is lost once download has started (Polish Consumer Rights Act, Art. 38(13)).

Booking a date requires a deposit, which counts toward the training price.

Date changes are possible no later than 14 days before the scheduled training; other cases are decided by the organiser.

Complaints can be submitted to anastasiiacooking@gmail.com within 14 days of identifying the issue. We respond within 14 days.

Consumers may use the European Commission's ODR platform at ec.europa.eu/consumers/odr.

Polish law applies, without prejudice to mandatory EU consumer rights.